The following provides information on known issues within the ITONICS Enterprise software in version 3.17.x. The article was last updated on 2025-03-05.
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NUC-9080 Fields: Number field formatting / validation inconsistency
Description: Currently, there is an inconsistency around the validation of number fields (single-line input fields with validator number) that allows users to potentially input invalid values.
Affected Module: Fields, Detail Page, Create/Edit form
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, and 3.17.10.
Status: Fixed with the 3.17.11 minor release.
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NUC-13375 Matrix: UI/UX issue in Campagin Matrix
Description: Currently, there is an UI/UX issue presdent that might led to the grid lines missing in the Campaign Matrix.
Affected Module: Matrix, Campaigns, UI/UX
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-13966 Import: Duplicate element creation on submission import for blueprint campaign
Description: Currently, there is an issue that might lead to the creation of duplicate elements on submission import for a blueprint campaign submission import template.
Affected Module: Import, Campaigns
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-14123 Detail page: Issue with visibility of options under meatball icon in detail page
Description: Currently, there is an issue in the element detail page that leads to the meatball icon in the top right not being shown correctly if a user is only assigned one role.
Affected Module: Detail Page, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8., and 3.17.9.
Status: Fixed with the 3.17.10 minor release.
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NUC-14161 Roadmap: Roadmap sync start and end date displayed incorrectly on detail page
Description: Currently, there is an inconsistency issue around the roadmap sync feature that leads to the set start and end dates being displayed one day ahead on the detail page view, while still being displayed correctly on the actual roadmap visualization.
Affected Module: Roadmap
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8., and 3.17.9.
Status: Fixed with the 3.17.10 minor release.
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NUC-14169 Search: Issue around search terms consisting of multiple words
Description: Currently, there is an issue in the global and element search providing wrong results if the search comprises multiple keywords.
Affected Module: Search
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8., and 3.17.9.
Status: Fixed with the 3.17.10 minor release.
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NUC-14175 Roadmap import: Import of duplicate layers
Description: Currently, there is an issue in the roadmap import that can lead to duplicate layer information being created in the roadmap visualization on roadmap import.
Affected Module: Board
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, and 3.17.15.
Status: Fixed with the 3.17.16 minor release.
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NUC-14319 Notification: Wrong notification sent on Authors assignment
Description: Currently, there is an in the Campaigns module that leads to the wrong "Submission Confirmation" notification being sent on user assignment for the Authros field.
Affected Module: Notification, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-14352 Radar: Issue if segment field has been removed
Description: Currently, there is an inconsistency issue within the radar module that occurs if the radar module has been enabled/disabled in an entity type while the underlying segment field has been removed/deleted in the meantime.
Affected Module: Radar
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8., and 3.17.9.
Status: Fixed with the 3.17.10 minor release.
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NUC-14401 EC: Placing the Campaign Manager field in the form backlog disables CM config
Description: Currently, there is an inconsistency that leads to the "Inherit submission level permissions" config option being disabled if the Campaign Manager (CM) field is placed back in the backlog of the Campaign entity type Form Configuration, which is however logged correctly on the timeline.
Affected Module: Entity Configuration, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with ab upcoming 3.18.x minor release.
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NUC-14811 Explorer/other visualizations: Location field causing page load issues
Description: Currently, there is an issue around the location field where the location validation causes an error that impacts the Explorer, Roadmap, and other visualizations using a location field filter to not load properly. As a short-term solution, disable the location field from the entity type field configuration and global field manager.
Affected Module: Explorer, Roadmap, Radar
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0 and 3.17.1.
Status: Fixed with the 3.17.2 minor release.
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NUC-14827 Basic fields: Issue with users not following a user search field via "Add" button
Description: Currently, there is an issue that causes users added to a user search field not automatically following the underlying element when attached via the "Add" button. The behavior works as expected when adding a user via the create/edit form.
Affected Module: Basic fields, Detail Page
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Fixed with the 3.18.8 minor release.
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NUC-14905 API: Error response if parent child module is not enabled
Description: Currently, there is an issue in the ITONICS RESTful API that leads to a 500 error response. The issue occurs if the API is used while the parent child module is disabled in the respective system.
Affected Module: API, Parent Child
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, and 3.17.3.
Status: Fixed with the 3.17.4 minor release.
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NUC-14934 Entity Configuration: Fields configured in custom tabs in create/edit form are not shown
Description: Currently, there is an issue in the Entity Configuration that leads to fields, that have been added to a custom tab via the Create or Edit Form Configuration, not being displayed correctly in the actual create/edit form of an entity type.
Affected Module: Entity Configuration
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, and 3.17.5.
Status: Fixed with the 3.17.6 minor release.
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NUC-14940 Campaigns: Minor timeline information inconsistency on phase deselection
Description: Currently, there is an inconsistency in the timeline response if deslesting a phase at a later point, indicated as "None" instead of the phase title on the timeline response.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15015 Search: Global search results inconsistent when clicking enter compared to "View all elements" option
Description: Currently, there is an issue within the Global Search which leads to the relevance scoring logic not automatically being applied when confirming the search term with Enter, compared to clicking on the "View all elements" button that redirects to the Explorer.
Affected Module: Search
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8., and 3.17.9.
Status: Fixed with the 3.17.10 minor release.
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NUC-15027 Explorer/Relation sections: Elements made visible via User Search field or User Group Search field are not listed
Description: Currently, there is an issue that leads to elements that are made visible by sharing permission access to users via a User Search field or User Group Search field are not correctly listed in the Explorer or the relation sections of elements.
Affected Module: Explorer, Relations
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15040 Campaigns: Error reponse on clicking Preview Submissio in time-bound campaigns
Description: Currently, an error response might be shown to a user if clicking the Preview button on a submission card in the Campaign Management tab in the case of time-bound campaigns.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15114 Campaigns: Campaign not shown in relation section of a Submission
Description: Currently, there is an issue that leads to a parent campaign of a child submission not being shown in the relation section of the submission.
Affected Module: Campaigns, Relations
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, and 3.17.8.
Status: Fixed with the 3.17.9 minor release.
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NUC-15235 Export: Wrong fields shown in Submission export
Description: Currently, there is an issue that can lead to fields restricted for certain users from the Submission Field Configuration being shown in the submission export for those users.
Affected Module: Campaigns, Export, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15257 Campaigns: Issue on trying to publish a draft campaign as Campaign Manager
Description: Currently, there is an issue that may occur if a user assigned as Campaign Manager and not having Applicatiojn Owner role cannot publish a draft campaign element, while the system throws an error.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15383 Board: UI issue leading to duplicate swimlanes titles
Description: Currently, there is an issue in the Board visualization that causes duplicate swimlane titles on full screen mode.
Affected Module: Board
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.13, 3.17.14, and 3.17.15.
Status: Fixed with the 3.17.16 minor release.
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NUC-15415 Campaigns: Liking a submission is not logged on the timeline
Description: Currently, there is an issue on submission level where liking a submission element is not properly logged in the element-level timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15417 Relations: Find Relations not available in hero view
Description: Currently, there is an issue that leads to the Find Relation functionality not being shown on the detail page if the hero view is being selected.
Affected Module: Relations, Detail Page
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, and 3.17.15.
Status: Fixed with the 3.17.16 minor release.
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NUC-15437 Number fields: Issue with number field formatting if exported
Description: Currently, there is an issue around the temporary number field export introduced with the minor release 3.17.11 that leads to the number values formatted incorrectly if exported in a system language other than English.
Affected Module: Basic fields, Export
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, and 3.17.13.
Status: Fixed with the 3.17.14 minor release.
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NUC-15476 Filter: Selected Users option is not shown in Saved Filter on Radar
Description: Currently, there is an issue that leads to the "Selected Users" option not being shown in the Saved Filter modal on the Radar visualization.
Affected Module: Filter, Radar
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, and 3.17.15.
Status: Fixed with the 3.17.16 minor release.
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NUC-15506 Import: Mandatory validation wrongly thrown for number fields on "0" value import.
Description: Currently, there is an issue that leads to the mandatory validation mistakenly being thrown for numeric fields during import if the provided value is "0", which should only be thrown if blank.
Affected Module: Fields, Import
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.14, and 3.17.15.
Status: Fixed with the 3.17.16 minor release.
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NUC-15522 API: Workflow and submission definition config timeline records missing in API
Description: Currently, there is an inconsistency issue that leads to the timeline records logging changes made in the workflow and submission definition config of a Campaign element in the API timeline response.
Affected Module: API, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with the 3.20.0 major release.
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NUC-15601 Entity Configuration: Issue on disabling/enabling segment fields
Description: Currently, there is an issue in the Segment Field Configuration in the Entity Configuration that occurs if a segment field is disabled and re-enabled, mistakenly removing the selected entity types.
Affected Module: Entity Configuration, Segment fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, and 3.17.17.
Status: Fixed with the 3.17.18 minor release.
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NUC-15642 Workflow/Campaigns: Issue causing convert action to be canceled
Description: Currently, there is an issue around the Convert Entity trigger type of the Workflow Configuration, and the convert action for a submission in the Campaigns module that occurs if the source element about to be converted has relations to an entity type that has been disabled in the meantime. This issue causes the convert action to fail.
Affected Module: Workflow, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, and 3.17.17.
Status: Fixed with the 3.17.18 minor release.
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NUC-15684 Campaigns: Invitation notification mistakenly triggered multiple times to user
Description: Currently, there is an issue that might occure in the Campaigns module, where a user mistakenly received a duplicate campaign invite notification.
Affected Module: Campaigns, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status:Fixed with the 3.19.0 major release.
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NUC-15645 Dashboard: Calculation issue in Total Users percentage change on System Statistics
Description: Currently, there is an issue around the calculation of the change over time for Total Users indicated in percentages on the global System Statistics Dashboard.
Affected Module: Dashboard
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15716 Campaigns: Issue around phase-wise rating configuration timeline logs
Description: Currently, there is an issue within the Campaigns timeline that leads to phase-wise rating configuration changes always being logged alongside phase and field configuration changes, even if no modifications are made to the rating configuration.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15726 External Gateway: Redirect issue for Application Confirmation notification
Description: Currently, there is an issue leading to the mail redirect for the Application Confirmation notification sent out in the case of an external submission not working correctly.
Affected Module: External Gateway, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.18.x minor release.
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NUC-15760 Campaigns: Rating configuration is disabled during reindexing of other Campaign
Description: Currently, there is an issue in the Campaigns module when adding or removing authors from the submission details page, the author assignment permissions are not shared. However, this functionality works as expected when performed from the submission create or edit page.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.19.x minor release.
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NUC-15778 Campaigns: Issue with Authors field permission sharing
Description: Currently, there is an issue in the Campaigns module when adding or removing authors from the submission details page, the author assignment permissions are not shared. However, this functionality works as expected when performed from the submission create or edit page.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.17.0, 3.17.1, 3.17.2, 3.17.3, 3.17.4, 3.17.5, 3.17.6, 3.17.7, 3.17.8, 3.17.9, 3.17.10, 3.17.11, 3.17.12, 3.17.13, 3.17.14, 3.17.15, 3.17.16, 3.17.17, and 3.17.18.
Status: Unresolved. The issue will be fixed with an upcoming 3.19.x minor release.