Known issues within ITONICS 3.12.x

The following provides information on known issues within the ITONICS Enterprise software in version 3.12.x.  The article was last updated on 2024-03-01.

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NUC-12207 External Gateway: Reference file uploaded even though issue occurs during saving

Description: Even though an error occurs during the saving process of an element, reference files provided via the External Gateway are still stored in the database. When again creating an element of that entity type and uploading a reference file, the previously mistakenly uploaded files appear.

Affected Module:  External Gateway

Solution:  The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!

Affected Version: 3.12.0, 3.12.1, 3.12.2 and 3.12.3 release.

Status: Fixed with the 3.12.4 minor release.

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NUC-12228 Broken element images in PDF export

Description: Exporting elements via the PDF export works, however, the images of the exported elements are broken.

Affected Module:  PDF export

Solution:  The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!

Affected Version: 3.12.0 and 3.12.1 release.

Status: Fixed with the 3.12.2 minor release.

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NUC-12333 Language issue on radar elements

Description: If two system languages are selected and language options on a rating criterion are not completely filled out, elements are not plotted correctly though segment and ratings are selected. 

Affected Module:  Ratings, Radar

Solution:  The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!

Affected Version: 3.12.0, 3.12.1, 3.12.3, 3.12.3, and 3.12.4.

Status: Fixed with the 3.10.14 minor release.

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NUC-12419 Campaigns: Submissions mistakenly listed under recommended relations

Description: Currently, if tags on a campaign and any random submission in the system match, the submission is mistakenly listed under the recommended relations of a campaign. As you cannot add submissions as a relation, this is misleading and wrong.

Affected Module:  Campaigns, Recommended Relations

Solution:  The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!

Affected Version: 3.12.0, 3.12.1, 3.12.3, 3.12.3, and 3.12.4.

Status: Fixed with the 3.10.16 minor release.

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NUC-12422 Campaign Dashboard: Ping Open Evaluators button mistakenly disabled

Description: Currently, if a user with rating permission has rated a respective permission and evaluators are then added later, the Ping Open Evaluators button is mistakenly disabled.

Affected Module:  Campaigns, Dashboard

Solution:  The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!

Affected Version: 3.12.0, 3.12.1, 3.12.3, 3.12.3, and 3.12.4.

Status: Fixed with the 3.13.4 minor release.

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NUC-12600 Inconsistency between deleting relation in import and the element detail page

Description: Currently, when a relation of an element is deleted in the import file and the file is then re-uploaded to the system, the number of relations are shown incorrectly within the relation tab on the element detail page.

Affected Module:  Import/Export, Relations

Solution:  The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!

Affected Version: 3.12.0, 3.12.1, 3.12.3, 3.12.3, and 3.12.4.

Status: Fixed with the 3.10.18 minor release.

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