The following provides information on known issues within the ITONICS Enterprise software in version 3.10.x. The article was last updated on 2023-05-25.
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NUC-11257 Element export only includes the first 1000 elements
Description: The bulk export of more elements currently stops at 1000 elements. The exported file only includes the 1000 elements.
Affected Module(s): Bulk Export, Explorer
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way! Please perform the bulk export in batches smaller than 1000 elements.
Affected Version: 3.10.0, 3.10.1, 3.10.2, 3.10.3 and 3.10.4 release.
Status: Fixed with the 3.10.6 release.
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NUC-11974 Hide/Show empty layers does not work if Roadmap is empty
Description: If the Roadmap is empty, the hide/show layers button does not work, which results in no layers being shown at all. This prevents users from being able to create elements via drag and drop.
Affected Module(s): Roadmap
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.10.0, 3.10.1, 3.10.2, 3.10.3, 3.10.4, 3.10.5, 3.10.6, 3.10.7, 3.10.8, 3.10.9, 3.10.10 and 3.10.11 release.
Status: Unresolved. Issue will be fixed with the 3.10.15 minor release.
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NUC-11971 Missing warning message for mandatory fields in External Gateway
Description: Specific fields (first name, last name, email) in the configuration of the External Gateway are mandatory, however, currently a descriptive warning message to indicate this is missing.
Affected Module(s): External Gateway
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.10.0, 3.10.1, 3.10.2, 3.10.3, 3.10.4, 3.10.5, 3.10.6, 3.10.7, 3.10.8, 3.10.9, 3.10.10 and 3.10.11 release.
Status: Unresolved. Issue will be fixed with the 3.10.17 minor release.
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NUC-11946 Current user persona does not work properly
Description: The current user persona is not searchable via the search term “Current User” and does not display the currently logged-in user.
Affected Module(s): User Search Field, Detail Page
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way! Note that a user can still add herself/himself to a user search field.
Affected Version: 3.10.9, 3.10.10 and 3.10.11 release.
Status: Unresolved. Issue will be fixed with the 3.12.2 minor release.
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NUC-12010 Profile image issue when re-importing users
Description: When re-importing users via the user import, the profile image vanishes.
Affected Module(s): Ratings
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way! Note that a user can still add herself/himself to a user search field.
Affected Version: 3.10.2, 3.10.3, 3.10.4, 3.10.5, 3.10.6, 3.10.7, 3.10.8, 3.10.9, 3.10.10 & 3.10.11.
Status: Unresolved. Issue will be fixed with the 3.10.13 minor release.
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NUC-11785 Wrong KPI aggregation values shown on Board
Description: Wrong KPI aggregation values are displayed on the Board if the respective KPI criterion is disabled via the Filter Configuration.
Affected Module(s): Board
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.10.7, 3.10.8, and 3.10.9 release.
Status: Fixed with the 3.10.11 minor release.
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NUC-12207 External Gateway: Reference file uploaded even though issue occurs during saving
Description: Even though an error occurs during the saving process of an element, reference files provided via the External Gateway are still stored in the database. When again creating an element of that entity type and uploading a reference file, the previously mistakenly uploaded files appear.
Affected Module: External Gateway
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.10.0, 3.10.1, 3.10.2, 3.10.3, 3.10.4, 3.10.5, 3.10.6, 3.10.7, 3.10.8, 3.10.9, 3.10.10 & 3.10.11.
Status: Unresolved. Issue will be fixed with the 3.10.12 minor release.