The following provides information on known issues within the ITONICS Enterprise software in version 3.9.x. The article was last updated on 2023-07-06.
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NUC-10929 Brand logo in the header area is distorted
Description: There is an issue where the brand logo is distorted in the header area.
Affected Module(s): Brand Management, Core
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0,3.9.1, 3.9.2, 3.9.3 and 3.9.4
Status: Fixed with the 3.9.5 release.
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NUC-10929 Empty values are represented as “0” in tables
Description: There is an issue where empty values, especially aggregations in columns and rows, are represented as “0” which might not be interpreted correctly.
Affected Module(s): Portfolio, Tables
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0,3.9.1, 3.9.2, 3.9.3 and 3.9.4
Status: Fixed with the 3.9.5 release.
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NUC-11115 Notification settings per user get overwritten to be unchecked by default
Description: There is an issue where the notification settings including Newsletter, External Gateway and Workflow are per default unchecked for existing users.
Affected Module(s): Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.4
Status: Fixed with the 3.9.5 release.
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NUC-11185 No header image displayed in Newsletter
Description: There is an issue where the header image is not displayed correctly in the Create Newsletter page.
Affected Module(s): Newsletter
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0, 3.9.1, 3.9.2, 3.9.3 and 3.9.4
Status: Fixed with the 3.9.5 release.
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NUC-11161 “System” group notifications visible for all users
Description: There is an issue where the “System” notification category in the notification settings is visible to all user roles, even though it is only sent out to the Admin and Application Owner roles.
Affected Module(s): Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0, 3.9.1, 3.9.2, 3.9.3 and 3.9.4
Status:Fixed with the 3.13.0 release.
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NUC-10939 Entity Configuration: User search field disappears when used in multiple entity types
Description: When adding a user search field in the Entity Configuration to more than one entity type, the field disappears from the View configuration.
Affected Module(s): Entity Configuration
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.2
Status: Fixed with the 3.10.6 release.
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NUC-10938 Import of Decimal Rating not possible in Element Import Template
Description: The import of decimal rating numbers is currently not possible.
Affected Module(s): Rating Import
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0
Status: Fixed with the 3.12.0 release.
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NUC-11257 Element export only includes the first 1000 elements
Description: The bulk export of more elements currently stops at 1000 elements. The exported file only includes the 1000 elements.
Affected Module(s): Bulk Export, Explorer
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way! Please perform the bulk export in batches smaller than 1000 elements.
Affected Version: 3.9.0, 3.9.1, 3.9.2, 3.9.3, 3.9.4, and 3.9.5 release.
Status: Fixed with the 3.10.6 release.
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NUC-11785 Wrong KPI aggregation values shown on Board
Description: Wrong KPI aggregation values are displayed on the Board if the respective KPI criteria is disabled via the Filter Configuration.
Affected Module(s): Board
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.5 release.
Status: Fixed with the 3.10.11 release.
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NUC-12207 External Gateway: Reference file uploaded even though issue occurs during saving
Description: Even though an error occurs during the saving process of an element, reference files provided via the External Gateway are still stored in the database. When again creating an element of that entity type and uploading a reference file, the previously mistakenly uploaded files appear.
Affected Module: External Gateway
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0, 3.9.1, 3.9.2, 3.9.3, 3.9.4, & 3.9.5.
Status: Fixed with the 3.10.13 minor release.
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NUC-12419 Campaigns: Submissions mistakenly listed under recommended relations
Description: Currently, if tags on a campaign and any random submission in the system match, the submission is mistakenly listed under the recommended relations of a campaign. As you cannot add submissions as a relation, this is misleading and wrong.
Affected Module: Campaigns, Recommended Relations
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.9.0, 3.9.1, 3.9.2, 3.9.3, 3.9.4, & 3.9.5.
Status: Unresolved. Issue will be fixed with the 3.10.14 minor release.