Automated User Deletion

Manually deleting users which did not log in to the system for a long time is quite a cumbersome effort. ITONICS offers automated deletion for that purpose. Please note that the module is not activated by default. If you are interested in setting it up, please contact your Customer Innovation Success Manager. 

How it works

If a user has not logged in for 180 days, a warning e-mail will be triggered which informs the user about the account deletion if they do not log in within the next 28 days. After that time period the account gets deleted automatically and again a notification is triggered which informs the respective user that the account was deleted successfully. Should the user log in within the 28 days, the counter is set back, and the account will stay active. 

The time intervals for the warning notification and the actual user deletion are fully configurable. The intervals stated above are the default. 

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