Notification Categories

Who can use this feature?

Only the Application Owner role can use this feature.

Notifications are grouped based on related content and defined in different categories:

1. Newsletter

Receive Newsletter(s) by activating the notification under the Newsletter category:

  • All newsletters

2. Own Element

Receive notifications of any changes to an Element that you created by activating notifications under the Own Element category:

  • Someone removed a relation from your Element
  • Someone added a new submission to your challenge
  • Someone edited your Element
  • Someone liked your Element
  • Someone added a new rating to your Element
  • Someone added new relation to your Element
  • Your Element was converted into another Entity type
  • Someone published your Element
  • Someone rejected to publish your Element

ℹ️ Tokens available for this category: [entity:type] [entity:title] [user:fullname] [button] [share:message] [system:link-to-element]

3. Followed Element

Observe the life-cycle of your Followed Elements by activating the Followed Element category:

  • Someone removed a rating from an Element you follow
  • Someone removed a relation from an Element you follow
  • Someone edited an Element you follow
  • Someone added a new rating to an Element you follow
  • Someone added a new relation to an Element you follow

ℹ️ Tokens available for this category: [entity:type] [entity:title] [entity:comment] [user:fullname] [button] [system:link-to-element]

4. Roadmap

Activate the notification category Roadmap to keep track of your created Roadmap:

  • Someone deleted your Roadmap
  • Someone updated your Roadmap
  • Someone shared a Roadmap scenario with you

ℹ️ Tokens available for this category: [entity:type] [entity:title] [user:fullname] [button] [system:link-to-element]

5. Comment

If you want to be notified of any open discussions throughout the platform, activate notifications under the Comment category:

  • Someone deleted your comment
  • Someone liked your comment
  • Someone commented on your Element
  • Someone mentioned you in a comment
  • Someone replied to your comment
  • Someone commented on an Element you follow

ℹ️ Tokens available for this category: [entity:type] [entity:title] [user:fullname] [button] [system:link-to-element] [entity:comment]

6. Share

By activating the Share category, you will receive notifications related to share activity:

  • Someone updated your permissions
  • Someone shared an Element with you
  • Someone granted you permissions for an Element
  • Someone shared several Elements with you
  • Someone requested you to share access to an Element
  • Your share request was approved
  • Your share request was declined

ℹ️ Tokens available for this category: [entity:type] [entity:title] [user:fullname] [button] [system:link-to-element] [share:action] [share:message] [system:link-to-shared-elements-list]

7. Assignment / Application

Keep an eye on your assignments or monitor your application requests by activating notifications under the Assignment / Application category:

  • Your team member application was submitted
  • Someone requested to join your team
  • Your application was accepted
  • Your application was declined
  • Your application was submitted
  • You are assigned to rate ideas
  • Somebody added me as Internal Expert to a Trend
  • Somebody removed me as an Internal Expert from the Trend
  • Somebody added me as Technology Expert to a Technology
  • Somebody removed me as a Technology Expert from the Technology
  • Somebody added me as Internal Contact to a Company
  • Somebody removed me as an Internal Contact from the Company
  • Somebody added me as a Moderator to a Community Space
  • Somebody removed me as a Moderator from the Community Space
  • Somebody added me as Experts to a Community Space
  • Somebody removed me as an Expert from the Community Space
  • Somebody added me as Members to a Community Space
  • Somebody removed me as a Member from the Community Space
  • Somebody added me as Project Manager to an Innovation Project
  • Somebody removed me as a Project Manager from the Innovation Project
  • Somebody added me as Project Team to an Innovation Project
  • Somebody removed me as a Project Team from the Innovation Project
  • Somebody added me as Project Sponsor to an Innovation Project
  • Somebody removed me as a Project Sponsor from the Innovation Project

ℹ️ Tokens available for this category: [user:fullname] [button] [system:link-to-element] [entity:field_label]

8. Administration

By activating the Administration category, you will be notified of any administration changes:

  • Someone deleted your rating from an Element
  • Someone created a new Element
  • Someone invited you to a challenge
  • Today is an Element review deadline
  • An email could not be sent
  • A support request was sent to ITONICS
  • Your support request was sent to ITONICS
  • An Element needs to be reviewed
  • A new support request was submitted
  • Someone invited you to an Entity
  • Calendar Reminder Notification

ℹ️ Tokens available for this category: [entity:type] [entity:title] [user:fullname] [button] [system:link-to-element] [feedback:title] [system:link-to-feedback]

9. System

If you are interested in system activities such as new users, activate notifications under the System category: 

  • Someone deleted your account
  • Complete registration by setting the password
  • Someone edited your account
  • Automated user deletion
  • Someone invited you to join the platform
  • Password reset
  • Someone created an account for you
  • A user account got blocked
  • A new SSO user logged into the system
  • A new user registered in the system
  • Thank you for your registration!

ℹ️ Tokens available for this category: [user:fullname] [user:username] [user:email] [system:link-to-user] [user:access-request-list] [system:unique-first-login-link] [system:reset-password-page] [system:registration-page] [button] [system:name] [system:url] [system:link-to-manage-users] [day-last-login] [day-account-deletion]

10. Workflow

It is possible to create custom notifications for the Workflow module, or use the predefined notification template.

  • Someone changed the phase of your element

ℹ️ Tokens available for this category: [entity:type] [entity:title] [system:link-to-element] [user:fullname] [button] [phase:current] [phase:next] [receiver:username] [receiver:firstname] [receiver:lastname] [receiver:fullname] [system:link-to-receiver-user]

11. External Gateway

It is possible to create custom notifications for the External Gateway feature, or use the predefined notification templates.

  • Application Confirmation
  • Inform Gateway Responsible(s)

ℹ️ Tokens available for this category: [entity:type] [entity:title] [user:fullname] [button] [system:link-to-element]

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