The following provides information on known issues within the ITONICS Enterprise software in version 3.20.x. The article was last updated on 2025-04-24.
________________________________________________________________________________________
NUC-13375 Matrix: UI/UX issue in Campaign Matrix
Description: Currently, there is a UI/UX issue present that might lead to the grid lines missing in the Campaign Matrix.
Affected Module: Matrix, Campaigns, UI/UX
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-13966 Import: Duplicate element creation on submission import for blueprint campaign
Description: Currently, there is an issue that might lead to the creation of duplicate elements on submission import for a blueprint campaign submission import template.
Affected Module: Import, Campaigns
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.#
________________________________________________________________________________________
NUC-14319 Notification: Wrong notification sent on Authors assignment
Description: Currently, there is an in the Campaigns module that leads to the wrong "Submission Confirmation" notification being sent on user assignment for the Authors field.
Affected Module: Notification, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-14401 EC: Placing the Campaign Manager field in the form backlog disables CM config
Description: Currently, there is an inconsistency that leads to the "Inherit submission level permissions" config option being disabled if the Campaign Manager (CM) field is placed back in the backlog of the Campaign entity type Form Configuration, which is however logged correctly on the timeline.
Affected Module: Entity Configuration, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-14940 Campaigns: Minor timeline information inconsistency on phase deselection
Description: Currently, there is an inconsistency in the timeline response if deleting a phase at a later point, indicated as "None" instead of the phase title on the timeline response.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-15040 Campaigns: Error response on clicking Preview Submission in time-bound campaigns
Description: Currently, an error response might be shown to a user if clicking the Preview button on a submission card in the Campaign Management tab in the case of time-bound campaigns.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.3
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-15235 Export: Wrong fields shown in Submission export
Description: Currently, there is an issue that can lead to fields restricted for certain users from the Submission Field Configuration being shown in the submission export for those users.
Affected Module: Campaigns, Export, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-15257 Campaigns: Issue on trying to publish a draft campaign as Campaign Manager
Description: Currently, there is an issue that may occur if a user assigned as Campaign Manager and not having Application Owner role cannot publish a draft campaign element, while the system throws an error.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-15415 Campaigns: Liking a submission is not logged on the timeline
Description: Currently, there is an issue on submission level where liking a submission element is not properly logged in the element-level timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-15645 Dashboard: Calculation issue in Total Users percentage change on System Statistics
Description: Currently, there is an issue around the calculation of the change over time for Total Users indicated in percentages on the global System Statistics Dashboard.
Affected Module: Dashboard
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.5 minor release.
________________________________________________________________________________________
NUC-15720 Campaigns: UI issue in Submission Field Configuration on Add Field click action
Description: Currently, there is a UI issue within the Submission Definition or Field Configuration in the Campaigns add and edit form, which may lead to multiple fields being added at once if clicking the Add Fields button, but note that the fields are only saved if fully configured, so merely a UI issue.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.2 minor release.
________________________________________________________________________________________
NUC-15726 External Gateway: Redirect issue for Application Confirmation notification
Description: Currently, there is an issue leading to the mail redirect for the Application Confirmation notification sent out in the case of an external submission not working correctly.
Affected Module: External Gateway, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-15778 Campaigns: Issue with Authors field permission sharing
Description: Currently, there is an issue in the Campaigns module when adding or removing authors from the submission details page, the author assignment permissions are not shared. However, this functionality works as expected when performed from the submission create or edit page.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
________________________________________________________________________________________
NUC-16031 Campaigns: Timeline record missing for reference field changes in submission
Description: Currently, there is an inconsistency issue in the Campaigns module that leads to changes conducted to the references field not being recorded properly in the submission timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
________________________________________________________________________________________
NUC-16038 Campaigns: Publisher of a draft submission is displayed in notification instead of creator
Description: Currently, there is an issue in the Campaigns module that leads to the user publishing a draft submission being displayed in the notification informing the Campaign Managers about a new submission hitting the campaign instead of the actual Creator of the submission.
Affected Module: Campaigns, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.2 minor release.
________________________________________________________________________________________
NUC-16237: Calculated fields: The results of calculated fields are displayed as 0 if the input fields are empty
Description: Calculated fields are not
Affected Module: Entity Configuration, Basic Fields
Solution: Make sure that the default value of number fields contained in calculations is set to 0.
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with the upcoming 3.20.4 minor release.
________________________________________________________________________________________
NUC-16322 Workflow: Field used in multiple enitity types and value/change add triggers cannot be disabled
Description: Currently, an issue occurs if a particular (list) field is used across mutliple entity types, which cannot be disabled on one entity type if still selected as a target field in a workflow value change / add trigger on any of the other entity types, where the field is in use.
Affected Module: Workflow, Basic fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.20.0
Status: Unresolved. The issue will be fixed with an upcoming 3.20.5 minor release.