The following provides information on known issues within the ITONICS Enterprise software in version 3.19.x. The article was last updated on 2025-05-12.
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NUC-13375 Matrix: UI/UX issue in Campaign Matrix
Description: Currently, there is a UI/UX issue present that might lead to the grid lines missing in the Campaign Matrix.
Affected Module: Matrix, Campaigns, UI/UX
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-13966 Import: Duplicate element creation on submission import for blueprint campaign
Description: Currently, there is an issue that might lead to the creation of duplicate elements on submission import for a blueprint campaign submission import template.
Affected Module: Import, Campaigns
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-14319 Notification: Wrong notification sent on Authors assignment
Description: Currently, there is an in the Campaigns module that leads to the wrong "Submission Confirmation" notification being sent on user assignment for the Authors field.
Affected Module: Notification, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-14401 EC: Placing the Campaign Manager field in the form backlog disables CM config
Description: Currently, there is an inconsistency that leads to the "Inherit submission level permissions" config option being disabled if the Campaign Manager (CM) field is placed back in the backlog of the Campaign entity type Form Configuration, which is however logged correctly on the timeline.
Affected Module: Entity Configuration, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-14940 Campaigns: Minor timeline information inconsistency on phase deselection
Description: Currently, there is an inconsistency in the timeline response if deleting a phase at a later point, indicated as "None" instead of the phase title on the timeline response.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15040 Campaigns: Error response on clicking Preview Submission in time-bound campaigns
Description: Currently, an error response might be shown to a user if clicking the Preview button on a submission card in the Campaign Management tab in the case of time-bound campaigns.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15235 Export: Wrong fields shown in Submission export
Description: Currently, there is an issue that can lead to fields restricted for certain users from the Submission Field Configuration being shown in the submission export for those users.
Affected Module: Campaigns, Export, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15257 Campaigns: Issue on trying to publish a draft campaign as Campaign Manager
Description: Currently, there is an issue that may occur if a user assigned as Campaign Manager and not having Applicationn Owner role cannot publish a draft campaign element, while the system throws an error.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15415 Campaigns: Liking a submission is not logged on the timeline
Description: Currently, there is an issue on submission level where liking a submission element is not properly logged in the element-level timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15522 API: Workflow and submission definition config timeline records missing in API
Description: Currently, there is an inconsistency issue that leads to the timeline records logging changes made in the workflow and submission definition config of a Campaign element in the API timeline response.
Affected Module: API, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, and 3.19.5.
Status: Fixed with the 3.20.0 major release.
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NUC-15645 Dashboard: Calculation issue in Total Users percentage change on System Statistics
Description: Currently, there is an issue around the calculation of the change over time for Total Users indicated in percentages on the global System Statistics Dashboard.
Affected Module: Dashboard
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.5 minor release.
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NUC-15684 Campaigns: Invitation notification mistakenly triggered multiple times to user
Description: Currently, there is an issue that might occure in the Campaigns module, where a user mistakenly received a duplicate campaign invite notification.
Affected Module: Campaigns, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, and 3.19.4.
Status: Fixed with the 3.19.0 major release.
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NUC-15716 Campaigns: Issue around phase-wise rating configuration timeline logs
Description: Currently, there is an issue within the Campaigns timeline that leads to phase-wise rating configuration changes always being logged alongside phase and field configuration changes, even if no modifications are made to the rating configuration.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
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NUC-15720 Campaigns: UI issue in Submission Field Configuration on Add Field click action
Description: Currently, there is a UI issue within the Submission Definition or Field Configuration in the Campaigns add and edit form, which may lead to multiple fields being added at once if clicking the Add Fields button, but note that the fields are only saved if fully configured, so merely a UI issue.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15726 External Gateway: Redirect issue for Application Confirmation notification
Description: Currently, there is an issue leading to the mail redirect for the Application Confirmation notification sent out in the case of an external submission not working correctly.
Affected Module: External Gateway, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15732 Workflow: Trigger combination does not trigger notification on user assignment
Description: Currently, there is an issue around Workflow module where the combination of Value Change/Add, Enrichment, and a Notification trigger does not trigger a notification for the case that a user search field assignment is performed through the action button.
Affected Module: Workflow, Notification
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0 and 3.19.1
Status: Fixed with the 3.19.2 minor release.
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NUC-15778 Campaigns: Issue with Authors field permission sharing
Description: Currently, there is an issue in the Campaigns module when adding or removing authors from the submission details page, the author assignment permissions are not shared. However, this functionality works as expected when performed from the submission create or edit page.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.3 minor release.
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NUC-15819 Workflow: Issue when combining Value Add with other trigger types
Description: Currently, there is an issue around the Workflow and Independent Button features when combining a Value add trigger with other trigger types which leads to the system mistakenly executing parts of the action button though partially the triggers do not meet the execution requirements.
Affected Module: Workflow, Independent Button
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, and 3.19.5.
Status: Fixed with the 3.19.6 minor release.
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NUC-15867 Parent Child: Issue with Submit button on Hero page
Description: Currently, there is an issue around the Parent Child feature that leads to the child element Submit button inconsistently being shown on the Hero page of a parent element.
Affected Module: Parent Child
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.5 minor release.
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NUC-15906 Entity Configuration: Issue around date field calculations
Description: Currently, there is an issue around the date field calculation functionality that leads to a value of 0 in case that any of the two underlying date fields used for the calculation is missing a value. Instead, the calculation should not be performed, and the value indicated as blank.
Affected Module: Entity Configuration, Basic fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, and 3.19.4.
Status: Fixed with the 3.19.5 minor release.
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NUC-15929 AI: Issue around Smart Action feature on Campaign Submissions
Description: Currently, there is an issue around the Smart Action feature in the Campaigns module that leads to the Autofill Description and Autofill Tags options not being shown in the Smart Action dropdown, only Autofill Image is available.
Affected Module: AI, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0 and 3.19.1
Status: Fixed with the 3.19.2 minor release.
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NUC-15980 AI: Issue in case of the Smart Action and Tracxn modules being enabled together
Description: Currently, there is an issue occurring if the Smart Action module and the Tracxn module are enabled simultaneously on an entity type.
Affected Module: AI, Tracxn
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, and 3.19.2
Status: Fixed with the 3.19.3 minor release.
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NUC-16030 Workflow: Notification for USF removal is not triggered on value change with blank
Description: Currently, there is an issue around the workflow and notification modules that leads to no notification informing the user about the removal from a user search field (USF) assignment being sent out if the user value is removed by a value change triggering setting the value to blank.
Affected Module: Workflow, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, and 3.19.5.
Status: Fixed with the 3.19.6 minor release.
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NUC-16031 Campaigns: Timeline record missing for reference field changes in submission
Description: Currently, there is an inconsistency issue in the Campaigns module that leads to changes conducted to the references field not being recorded properly in the submission timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
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NUC-16038 Campaigns: Publisher of a draft submission is displayed in notification instead of creator
Description: Currently, there is an issue in the Campaigns module that leads to the user publishing a draft submission being displayed in the notification informing the Campaign Managers about a new submission hitting the campaign instead of the actual Creator of the submission.
Affected Module: Campaigns, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
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NUC-16086 Explorer: Issue with Archive filter
Description: Currently, there is an issue in the Explorer, respectively the Filter module, leading to the Archived filter not returning correct results.
Affected Module: Explorer, Filter
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, and 3.19.4.
Status: Fixed with the 3.19.5 minor release.
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NUC-16091 Rating: Issue with average rating not being plotted correctly in element sidebar view
Description: Currently, there is a UI/Ux issue that leads to the average rating not being plotted correctly in the rating widget in the element sidebar viuew / preview when selecting contexts.
Affected Module: Rating, View, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, and, 3.19.4.
Status: Fixed with the 3.19.5 minor release.
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NUC-16132 AI: Issue of create button not working if Smart Actions module is enabled
Description: Currently, there is a unintended side dependency that leads to the issue that the global Create button is not working as expected if the Smart Actions module is enabled for an entity type.
Affected Module: AI, Create
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.3 and 3.19.4.
Status: Fixed with the 3.19.5 minor release.
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NUC-16166 Explorer: "AND" operation is not working correctly
Description: Currently, there is an issue in the Explorer filter behavior where, a.o. filtering for a number field, leads to the "AND" operation to combine the filter with other entity type-specific filters for the same entity type leading to incorrect results.
Affected Module: Explorer, Filter, Basic Fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, and 3.19.4.
Status: Fixed with the 3.19.5 minor release.
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NUC-16167 Dashboard: Table chart average aggregation issue
Description: Currently, there is an issue in the Table chart type on the custom Dashboard that leads to the Average aggregation not working correctly.
Affected Module: Dashboard
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, and 3.19.4.
Status: Fixed with the 3.19.5 minor release.
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NUC-16176 Campaigns: Issue with submission confirmation email notification
Description: Currently, there is an issue with the submission confirmation mail notification not being sent to the creator of a submission element and any assigned Authors.
Affected Module: Campaigns, Notification
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, and 3.19.5.
Status: Fixed with the 3.19.6 minor release.
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NUC-16205 PDF export: Issue with images of related elements in PDF export
Description: Currently, there is an issue causing the images of related elements to be broken in the PDF export.
Affected Module: PDF export
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, and 3.19.5.
Status: Fixed with the 3.19.6 minor release.
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NUC-16294 PDF export: Issue with images of parent elements
Description: Currently, there is an issue causing the images of parent elements to be broken in the PDF export.
Affected Module: PDF export
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
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NUC-16322 Workflow: Field used in multiple enitity types and value/change add triggers cannot be disabled
Description: Currently, an issue occurs if a particular (list) field is used across mutliple entity types, which cannot be disabled on one entity type if still selected as a target field in a workflow value change / add trigger on any of the other entity types, where the field is in use.
Affected Module: Workflow, Basic fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.5 minor release.
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NUC-16237 Calculated fields: The results of calculated fields are displayed as 0 if the input fields are empty
Description: Calculated fields are indicated to be 0 if the underlying number fields are blank/empty.
Affected Module: Entity Configuration, Basic Fields
Shortterm solution: Make sure that the default value of number fields contained in calculations is set to 0.
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.4 minor release.
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NUC-16345 Campaigns: Issue with phase change action if only a single system language is enabled
Description: Currently, there is an issue in the Campaigns module which occurs in the case that only a single system language is enabled, leading two the phase change action failing.
Affected Module: Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, and 3.19.5.
Status: Fixed with the 3.19.6 minor release.
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NUC-16448 Timeline: Pagination issue occurs on scrolling global timelines fast
Description: Currently, there is an issue in the global timeline where fast scolling of the page will lead to issues with the pagination, resulting in timeline records potentially not being shown.
Affected Module: Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
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NUC-16452 PDF export: UI issue with page breaks in the PDF export
Description: Currently, there is an issue in the PDF export that leads to page breaks not being displayed / exported correctly.
Affected Module: PDF export, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with the 3.20.5 minor release.
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NUC-16456 Custom menu: Issue on sorting custom menu list in manage custom menu page
Description: Currently, there is an issue in the Manage custom menus page, where sorting the table / list view of custom menus acc. to the Status or Changed columns mistakenly throws an error.
Affected Module: Custom menu, Entity Configuration
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.19.0, 3.19.1, 3.19.2, 3.19.3, 3.19.4, 3.19.5, and 3.19.6.
Status: Unresolved. The issue will be fixed with an upcoming 3.20.x minor release.