The following provides information on known issues within the ITONICS Enterprise software in version 3.18.x. The article was last updated on 2025-05-06.
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NUC-13375 Matrix: UI/UX issue in Campaign Matrix
Description: Currently, there is a UI/UX issue present that might lead to the grid lines missing in the Campaign Matrix.
Affected Module: Matrix, Campaigns, UI/UX
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-13966 Import: Duplicate element creation on submission import for blueprint campaign
Description: Currently, there is an issue that might lead to the creation of duplicate elements on submission import for a blueprint campaign submission import template.
Affected Module: Import, Campaigns
Solution: The issue is currently being investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-14319 Notification: Wrong notification sent on Authors assignment
Description: Currently, there is an in the Campaigns module that leads to the wrong "Submission Confirmation" notification being sent on user assignment for the Authors field.
Affected Module: Notification, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-14401 EC: Placing the Campaign Manager field in the form backlog disables CM config
Description: Currently, there is an inconsistency that leads to the "Inherit submission level permissions" config option being disabled if the Campaign Manager (CM) field is placed back in the backlog of the Campaign entity type Form Configuration, which is however logged correctly on the timeline.
Affected Module: Entity Configuration, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-14827 Basic fields: Issue with users not following a user search field via "Add" button
Description: Currently, there is an issue that causes users added to a user search field not automatically following the underlying element when attached via the "Add" button. The behavior works as expected when adding a user via the create/edit form.
Affected Module: Basic fields, Detail Page
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, and 3.18.7.
Status: Fixed with the 3.18.8 minor release.
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NUC-14940 Campaigns: Minor timeline information inconsistency on phase deselection
Description: Currently, there is an inconsistency in the timeline response if deleting a phase at a later point, indicated as "None" instead of the phase title on the timeline response.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15040 Campaigns: Error response on clicking Preview Submission in time-bound campaigns
Description: Currently, an error response might be shown to a user if clicking the Preview button on a submission card in the Campaign Management tab in the case of time-bound campaigns.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15235 Export: Wrong fields shown in Submission export
Description: Currently, there is an issue that can lead to fields restricted for certain users from the Submission Field Configuration being shown in the submission export for those users.
Affected Module: Campaigns, Export, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15257 Campaigns: Issue on trying to publish a draft campaign as Campaign Manager
Description: Currently, there is an issue that may occur if a user assigned as Campaign Manager and not having Application Owner role cannot publish a draft campaign element, while the system throws an error.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15415 Campaigns: Liking a submission is not logged on the timeline
Description: Currently, there is an issue on submission level where liking a submission element is not properly logged in the element-level timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15506 Import: Mandatory validation wrongly thrown for number fields on "0" value import.
Description: Currently, there is an issue that leads to the mandatory validation mistakenly being thrown for numeric fields during import if the provided value is "0", which should only be thrown if blank.
Affected Module: Fields, Import
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.2 and 3.18.3.
Status: Fixed with the 3.18.4 minor release.
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NUC-15522 API: Workflow and submission definition config timeline records missing in API
Description: Currently, there is an inconsistency issue that leads to the timeline records logging changes made in the workflow and submission definition config of a Campaign element in the API timeline response.
Affected Module: API, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, and 3.18.9.
Status: Fixed with the 3.20.0 major release.
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NUC-15539 Notification: Notification issue on Author assignment / removal
Description: Currently, there is an issue that leads to the notification on Author assignment or removal for a submission element in Campaigns not being triggered as expected.
Affected Module: Notifications, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, and 3.18.5.
Status: Fixed with the 3.18.6 minor release.
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NUC-15591 Notification: Issue with the interest notification
Description: Currently, there is an issue that leads to the notification not being triggered if a tag matching a user's interests is added to an existing or newly created element.
Affected Module: Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, and 3.18.5.
Status: Fixed with the 3.18.6 minor release.
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NUC-15601 Entity Configuration: Issue on disabling/enabling segment fields
Description: Currently, there is an issue in the Segment Field Configuration in the Entity Configuration that occurs if a segment field is disabled and re-enabled, mistakenly removing the selected entity types.
Affected Module: Entity Configuration, Segment fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, and 3.18.6.
Status: Fixed with the 3.18.7 minor release.
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NUC-15642 Workflow/Campaigns: Issue causing convert action to be canceled
Description: Currently, there is an issue around the Convert Entity trigger type of the Workflow Configuration, and the convert action for a submission in the Campaigns module that occurs if the source element about to be converted has relations to an entity type that has been disabled in the meantime. This issue causes the convert action to fail.
Affected Module: Workflow, Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, and 3.18.6.
Status: Fixed with the 3.18.7 minor release.
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NUC-15645 Dashboard: Calculation issue in Total Users percentage change on System Statistics
Description: Currently, there is an issue around the calculation of the change over time for Total Users indicated in percentages on the global System Statistics Dashboard.
Affected Module: Dashboard
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.5 minor release.
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NUC-15684 Campaigns: Invitation notification mistakenly triggered multiple times to user
Description: Currently, there is an issue that might occure in the Campaigns module, where a user mistakenly received a duplicate campaign invite notification.
Affected Module: Campaigns, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, and 3.18.8.
Status: Fixed with the 3.19.0 major release.
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NUC-15716 Campaigns: Issue around phase-wise rating configuration timeline logs
Description: Currently, there is an issue within the Campaigns timeline that leads to phase-wise rating configuration changes always being logged alongside phase and field configuration changes, even if no modifications are made to the rating configuration.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.2 minor release.
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NUC-15720 Campaigns: UI issue in Submission Field Configuration on Add Field click action
Description: Currently, there is a UI issue within the Submission Definition or Field Configuration in the Campaigns add and edit form, which may lead to multiple fields being added at once if clicking the Add Fields button, but note that the fields are only saved if fully configured, so merely a UI issue.
Affected Module: Campaigns, UI/UX
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.2 minor release.
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NUC-15726 External Gateway: Redirect issue for Application Confirmation notification
Description: Currently, there is an issue leading to the mail redirect for the Application Confirmation notification sent out in the case of an external submission not working correctly.
Affected Module: External Gateway, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15778 Campaigns: Issue with Authors field permission sharing
Description: Currently, there is an issue in the Campaigns module when adding or removing authors from the submission details page, the author assignment permissions are not shared. However, this functionality works as expected when performed from the submission create or edit page.
Affected Module: Campaigns, Permissions
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.3 minor release.
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NUC-15867 Parent Child: Issue with Submit button on Hero page
Description: Currently, there is an issue around the Parent Child feature that leads to the child element Submit button inconsistently being shown on the Hero page of a parent element.
Affected Module: Parent Child
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with an upcoming 3.20.5 minor release.
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NUC-16031 Campaigns: Timeline record missing for reference field changes in submission
Description: Currently, there is an inconsistency issue in the Campaigns module that leads to changes conducted to the references field not being recorded properly in the submission timeline.
Affected Module: Campaigns, Timeline
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the 3.20.2 minor release.
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NUC-16038 Campaigns: Publisher of a draft submission is displayed in notification instead of creator
Description: Currently, there is an issue in the Campaigns module that leads to the user publishing a draft submission being displayed in the notification informing the Campaign Managers about a new submission hitting the campaign instead of the actual Creator of the submission.
Affected Module: Campaigns, Notifications
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.2 minor release.
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NUC-16166 Explorer: "AND" operation is not working correctly
Description: Currently, there is an issue in the Explorer filter behavior where, a.o. filtering for a number field, leads to the "AND" operation to combine the filter with other entity type-specific filters for the same entity type leading to incorrect results.
Affected Module: Explorer, Filter, Basic Fields
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, and 3.18.8.
Status: Fixed with the 3.18.9 minor release.
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NUC-16176 Campaigns: Issue with submission confirmation email notification
Description: Currently, there is an issue with the submission confirmation mail notification not being sent to the creator of a submission element and any assigned Authors.
Affected Module: Campaigns, Notification
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, and 3.18.9.
Status: Fixed with the 3.19.6 minor release.
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NUC-16205 PDF export: Issue with images of related elements in PDF export
Description: Currently, there is an issue causing the images of related elements to be broken into the PDF export.
Affected Module: PDF export
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, and 3.18.9.
Status: Fixed with the 3.19.6 minor release.
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NUC-16294 PDF export: Issue with images of parent elements
Description: Currently, there is an issue causing the images of parent elements to be broken in the PDF export.
Affected Module: PDF export
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, 3.18.9, and 3.18.10.
Status: Unresolved. The issue will be fixed with the upcoming 3.20.2 minor release.
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NUC-16345 Campaigns: Issue with phase change action if only a single system language is enabled
Description: Currently, there is an issue in the Campaigns module which occurs in the case that only a single system language is enabled, leading two the phase change action failing.
Affected Module: Campaigns
Solution: The issue has been investigated, and our engineers are now working to solve it. A fix is on its way!
Affected Version: 3.18.0, 3.18.1, 3.18.2, 3.18.3, 3.18.4, 3.18.5, 3.18.6, 3.18.7, 3.18.8, and 3.18.9.
Status: Fixed with the 3.18.10 minor release.