Using the ITONICS support module

You can find the Support Button on the lower right side of any page on the ITONICS platform.

By clicking it, you will be able to fill in a support request form.

  • Choose if you want to submit an Issue/Bug or Feedback/Improvement. (1)
  • Briefly name your problem. (2)
  • Summarize and describe the issue or feedback. (3)
  • Attach a screenshot to illustrate your request. (4)
  • Click on the Send button to send the Feedback to ITONICS. (5)

support_module.png

Once an issue or feedback has been submitted, it will be displayed in the feedback overview, where it can be managed. Find out how to manage feedback in the Managing Feedback section.

 

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